Welcome to GLDP Helpdesk!

Greetings and salutations, Great Lakes team,

Welcome to the GLDP Helpdesk — your new home for getting things fixed, found, answered, built, supported, or generally knocked back into working order.

Whether you’re a doctor charting through the rush, a hygienist juggling back-to-back patients, a PCC navigating the phones, an OM keeping the wheels turning, or someone on the RCM, Facilities, or IT side making sure the whole machine stays upright — this space is for you.

Here’s what you can use it for:

IT Support: computers, printers, logins, software, “why won’t this thing load?”
RCM & Claims: anything that slows the revenue river
Facilities: broken chairs, flickering lights, doors that refuse to door
General Help: when something’s not quite right and you need a hand

You can open a ticket directly from the portal or simply email:
helpdesk@gldpdental.com
(Anything you send there automatically becomes a tracked request.)

This helpdesk has been fully tuned, tested, and polished for GLDP’s world. We’ll keep improving it as we grow, but for now: jump in, explore, and let us know what breaks, bends, or behaves strangely.

We’re here to make your day a little smoother — one ticket at a time.

— Your GLDP Support Teams
(IT • RCM • Facilities • and all the heroes behind the scenes)